Child Care Advisor
Core
Manages a caseload of customers to ensure positive outcomes in subsidized child care services, handling intake, eligibility verification, enrollment, and payment authorization.
Role type
Mid-level case management specialist (child care services)
Builds
Subsidized child care access and parental compliance with service terms
Domain
Social services / Public administration / Child welfare
Deliverable
client delivery
Required skills
Eligibility verification, case management, enrollment processing, attendance tracking, fraud detection, data entry, fee assessment, referral coordination
Preferred skills
Knowledge of community resources, cultural sensitivity, Microsoft Word/Excel proficiency, database system learning
Responsibilities
Provide intake services for applicants, verify eligibility and document status, enroll children in care settings, authorize payments to parents, track attendance and service utilization, refer suspected fraud cases, prepare responses for quality assurance monitoring
Seniority
Mid-level, hands-on IC