Employee Benefit Claim Manager
Core
Manage insurance claims by liaising with the insurance team, investigating claims to determine cause and extent of damages, and ensuring timely settlement.
Role type
Employee Benefit Claim Manager
Builds
Claims settlement and process improvement for employee benefit programs
Domain
Insurance / Fintech
Deliverable
client delivery
Required skills
Insurance principles, medical knowledge, claim process expertise, policy provision knowledge, file auditing, quality checks
Preferred skills
System knowledge, leadership, decision making
Responsibilities
Liaise with insurance team to gather policy information, handle and file confidential client information, investigate claims and determine cause and extent of damages, follow up cases to ensure timely settlement, conduct file reviews and audits, take up adhoc projects to streamline claims process