Customs Brokerage Agent
Core
Manage freight movement and clearance, ensuring timely shipment processes and accurate data entry for the Customs Brokerage department.
Role type
Customs Brokerage Agent
Builds
Shipment clearance and operational data flow for logistics clients
Domain
International logistics and customs brokerage
Deliverable
product features
Required skills
Data entry, shipment tracking, client billing, regulatory compliance, system troubleshooting, automation platform usage, Microsoft Copilot, M365 technologies, API integrations, analytical problem-solving
Preferred skills
Automation development, cross-functional project leadership, experience in operations/logistics/finance/enterprise shared services, Microsoft Power Platform certification, Azure AI certification
Technologies
Power Automate, Microsoft Copilot, M365, APIs
Responsibilities
Ensure smooth and timely shipment process flow, track and trace shipments, provide proactive communication to customers, ensure accurate client billing and dispute resolution, maintain compliance with company policies and external regulations, complete cross-training for team coverage, identify efficiency improvement areas, adopt technology to optimize work
Seniority
Individual Contributor