Retail Customer Service
Core
Frontline retail staff delivering customer service, processing bets, and handling transactions in betting shops.
Role type
Retail Customer Service Associate
Builds
Betting shop operations and customer experiences
Domain
Sports betting and gaming retail
Deliverable
client delivery
Required skills
cash handling, customer service, complaint resolution, target achievement, shift flexibility
Preferred skills
sports passion, relationship building, self-motivation
Responsibilities
Deliver customer service, urge safer gambling, take bets, process transactions, handle complaints, maintain shop standards, open/close shop
Seniority
Entry-level, individual contributor
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