Butler - Raffles The Red Sea
Core
Act as the primary point of contact for guests, providing intuitive and personalized assistance from pre-arrival to departure within the privacy of the guest's villa or suite.
Role type
Senior Butler (Ultra-Luxury Resort)
Builds
Bespoke itineraries, in-villa dining experiences, and personalized guest journeys
Domain
Ultra-luxury hospitality in the Red Sea Project, Saudi Arabia
Deliverable
client delivery
Required skills
Luxury hospitality management, pre-opening project coordination, inter-departmental liaison, sensory experience curation, garment care and valet services, strict adherence to service standards
Preferred skills
Pre-opening environment experience, project scheduling, document control, cultural sensitivity to Saudi Arabia
Technologies
None stated
Responsibilities
Facilitate seamless check-in and check-out experiences; oversee professional packing, unpacking, garment pressing, and shoe shining; manage in-villa dining experiences including afternoon tea and private meals; curate bespoke itineraries and sensory journeys; coordinate with Culinary, Housekeeping, and Concierge teams; uphold brand's "Emotional Luxury" philosophy; maintain hygiene, safety, and service standards; integrate sustainability ethos into daily operations
Seniority
Senior, hands-on IC with leadership capabilities