Digital Product Manager Energy Retail
Core
Own the end-to-end customer journey (lead to contracting, billing, collection, service) for a new digital retail platform serving households, focusing on the mobile app, acquisition portal, website, and self-service areas.
Role type
Senior Digital Product Manager (Energy Retail)
Builds
A scalable digital retail platform for power and gas across Europe, launching in Spain first.
Domain
Energy retail / Utilities / B2C Digital Services
Deliverable
production ML models | product features
Required skills
B2C product management, customer journey mapping, business process design, requirement structuring, stakeholder management, agile delivery coordination, cross-functional collaboration, regulatory constraint navigation
Preferred skills
Consumer mobile app ownership, multi-market standardization vs. local adaptation, Jira/Confluence/BPMN tools
Technologies
Jira, Confluence, Miro, Visio, Signavio, BPMN
Responsibilities
Translate business objectives into product priorities and user journeys; break down needs into epics, user stories, and acceptance criteria; map current and target customer journeys including hand-offs and exceptions; coordinate with squads through refinement, build, testing, and release; facilitate workshops to align business and digital stakeholders.
Seniority
Senior, hands-on IC
