Food & Beverage Captain
Core
Provide professional, courteous, and efficient service to guests, taking and serving food and beverage orders accurately while ensuring guest satisfaction.
Role type
Front-of-house service leader
Builds
Guest dining experiences and beverage service
Domain
Hospitality / Food & Beverage
Deliverable
product features
Required skills
Guest service, order accuracy, complaint handling, staff coordination, hygiene standards, menu promotion, POS operation, cross-department liaison
Preferred skills
Administrative support experience, Microsoft Office proficiency, organizational skills, data management, independent work, adaptability
Technologies
MICROS POS, Microsoft Office Suite
Responsibilities
Provide professional service to guests, take and serve orders, handle enquiries or complaints, coordinate service staff, maintain cleanliness and HACCP standards, promote menu items, operate POS system, perform opening/closing duties, liaise with Kitchen and other departments
Seniority
Mid-level, hands-on IC