Assistant(e) Gouvernante Générale
Core
Supervise housekeeping staff, manage operations, budgets, and ensure compliance with quality standards for hotel cleanliness and guest satisfaction.
Role type
Senior housekeeping operations manager
Builds
Clean guest rooms, public spaces, and laundry services for hotel guests
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Staff scheduling, quality inspection, budget management, vendor partnership, laundry operations, inventory management, cross-department coordination, training delivery, process improvement
Preferred skills
PMS systems (Opera Cloud), LQA standards knowledge, third language
Responsibilities
Supervise housekeeping personnel, create efficient work schedules based on occupancy, conduct regular inspections, manage special guest requests, train staff on hotel standards, develop housekeeping policies, coordinate with other departments, maintain equipment, partner with cleaning suppliers, manage laundry and lingerie operations, implement recycling programs, propose procedural improvements, manage department budget
Seniority
Senior, hands-on IC