IT Engineering Manager — Endpoint, SaaS
Core
Hands-on IT Engineering Manager owning the Enterprise Applications domain (devices, collaboration tools, identity/access) for talabat employees, leading a small engineering team and coordinating across markets.
Role type
Senior IC Engineering Manager (Endpoint, SaaS, Identity)
Builds
Endpoint fleet strategy, SaaS stack administration, Identity & Access management, automation scripts, and local instances of central platforms.
Domain
Corporate IT / Digital Workplace / Enterprise Security
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Endpoint management (MDM), SaaS administration, Identity & Access Management, scripting (Python, Bash, PowerShell), AI tooling, vendor management, team leadership, incident response, compliance (SOC 2/ISO 27001)
Preferred skills
Experience with 5,000+ user organizations, strategic licensing negotiation, cross-market standardization, autonomous operation
Technologies
Jamf, Intune, Jump Cloud, Google Workspace, Slack, Atlassian, Okta, Entra, Python, Bash, PowerShell
Responsibilities
Own endpoint fleet strategy (MDM, security baselines, lifecycle), administer core SaaS stack (Google Workspace, Slack, Atlassian), manage SSO/MFA and Joiner-Mover-Leaver lifecycle, engineer automation and AI tooling to reduce repetitive work, lead incident response and on-call rotation, define IT service standards and SLAs, lead and mentor a small engineering team, manage vendor relationships and procurement.
Seniority
Senior, hands-on IC with people leadership