Customer Service Executive

Cairo, C, eg💼 Full-time🗓 2026-08-06 → 2026-09-25

Core

Support Executive NielsenIQ retail FMCG clients in Egypt by providing data analysis, responding to inquiries, and delivering reports.

Role type

Junior data analyst and client services executive

Builds

Standard reports and basic analytical insights for retail FMCG clients

Domain

Retail measurement and consumer intelligence

Deliverable

dashboards & analysis

Required skills

Data analysis, client relationship management, analytical tools proficiency, data quality investigation, project timeline monitoring, report preparation

Preferred skills

Experience in retail measurement, client services

Technologies

NielsenIQ Discover

Responsibilities

Support a portfolio of FMCG retail clients in Egypt, assist clients with basic platform navigation and data-related inquiries, conduct preliminary investigations into data quality issues, collaborate with Operations, Commercial, and Reporting teams, respond to client requests professionally, monitor project timelines, prepare standard reports and basic analytical insights

Seniority

Entry-level / Junior

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About NielsenIQ

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help retailers around the world understand what’s happening now, what’s happening next, and how to best act on this knowled