Order Fulfillment Associate
Core
Accurately pick and pack digital orders, confirm orders before preparation, contact customers about shortages, and maintain a clean counter sales area.
Role type
Order Fulfillment Associate (Counter Team)
Builds
Confirmed and packed orders for customer pickup
Domain
Wholesale distribution (plumbing, HVAC, waterworks, industrial products)
Deliverable
product features
Required skills
Attention to detail, customer service, verbal communication, relationship building, software operation, intermediate math, material handling equipment operation
Preferred skills
Customer service experience, warehouse experience
Responsibilities
Monitor digital orders for timely confirmation and picking, accurately pick and pack orders, assist teammates at the counter, inform buyers of low stock or discrepancies, perform ad-hoc tasks requested by supervisor
Seniority
Entry-level, hands-on IC