IT Project Analyst (ITIL, Infrastructure)
Core
Oversee end-to-end technical implementation projects including build, request management, deployments, and IT software instance setup to guarantee timely deliverables for IT systems used by Business users.
Role type
IT Project Analyst (Infrastructure & Release Management)
Builds
IT systems, software instances, and deployment pipelines for business users
Domain
IT Infrastructure, Cloud (Azure/AWS), Release Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Release and deployment management, Agile methodology, CI/CD pipelines, Cloud platforms (Azure/AWS), Windows/Linux platforms, Database management (MSSQL), ITSM tools (ServiceNow, BMC Helix, JIRA), CI/CD tools (Octopus Deploy), Version control (Azure DevOps), Monitoring (Grafana)
Preferred skills
Process optimization, automation, risk mitigation, cross-team coordination
Responsibilities
Manage build and release plans, coordinate cross-team projects, communicate with peers and stakeholders, implement best practices and automation to reduce manual activities
Seniority
Mid-level, hands-on IC