[Tu Son, Bac Ninh] ASM Executive
Core
Analyze service results, manage customer feedback, and coordinate between clients and laboratory departments to ensure timely delivery of testing outcomes.
Role type
ASM Executive (Account/Service Management)
Builds
Analytical testing services for food, environment, pharmaceutical, cosmetic, and agroscience sectors
Domain
Life Sciences / Analytical Chemistry / Contract Research
Deliverable
client delivery
Required skills
result analysis, scheduling, customer requirement management, laboratory coordination, problem solving, MS Office proficiency
Preferred skills
self-learning, synthesis of information
Technologies
MS Office
Responsibilities
Compile and report analysis results, monitor and schedule overdue results, review results from laboratory departments, connect customers with appropriate laboratory capabilities
Seniority
Junior, hands-on IC
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