Executive Dining, Conference Concierge Manager (81250002)
Core
Primary point of contact for conference attendees, delivering personalized support, logistical planning, and on-site assistance to ensure a seamless event experience.
Role type
Conference Concierge Manager
Builds
Seamless conference experiences for attendees, VIPs, and clients
Domain
Corporate events and hospitality services
Deliverable
product features
Required skills
Guest services, logistical planning, problem resolution, registration management, wayfinding, accessibility support, vendor liaison, VIP coordination, feedback collection
Preferred skills
Hospitality/tourism/events background, familiarity with conference operations
Technologies
MS Office suite
Responsibilities
Staff concierge/information desks, manage registration and badge distribution, oversee event setup/operations/breakdown, troubleshoot real-time issues, resolve attendee concerns, coordinate special requests, liaise with vendors and sponsors, gather attendee feedback
Seniority
Entry to Mid-level, hands-on IC