Associate Case Processing Manager (Line Management position)
Core
Line manages a team responsible for Individual Case Safety Report (ICSR) management and processing for life science clients.
Role type
Senior IC line manager (pharmacovigilance)
Builds
ICSR processing workflows and safety data management for pharmaceutical clients
Domain
Life sciences / Pharmacovigilance
Deliverable
client delivery
Required skills
ICSR management, line management, KPI creation, process optimization, deviation management, 2nd QC review, tracker management
Preferred skills
SME support, team efficiency improvement
Technologies
ICSR trackers, timesheet systems
Responsibilities
Lead ICSR team and distribute tasks, manage ICSR deviations, create and maintain project KPIs, review trackers and timesheets, perform 2nd QC of cases, propose process changes
Seniority
Senior, hands-on IC with people management
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