Associate Case Processing Manager (Line Management position)

Rome, Lazio, it💼 Full-time🗓 2026-08-04 → 2026-09-25

Core

Leads the ICSR management team for specific projects, overseeing workflow, client cooperation, and staff line management within a pharmacovigilance context.

Role type

Senior IC line manager (ICSR/Pharmacovigilance)

Builds

ICSR operational processes and team efficiency for life science clients

Domain

Life sciences / Pharmacovigilance

Deliverable

client delivery

Required skills

ICSR management, line management, KPI creation, process optimization, deviation management, 2nd QC review, tracker management

Preferred skills

SME support, project team support

Technologies

None stated

Responsibilities

Lead ICSR team for selected projects, ensure task distribution and workflow oversight, manage ICSR staff, create and maintain project-specific KPIs, propose process changes, manage ICSR deviations, review trackers and timesheets, perform ICSR processing and 2nd QC, act as team SME

Seniority

Senior, hands-on IC with line management responsibilities

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About Ergomed

Ergomed is a specialist clinical research organization focused on rare disease and select oncology indications. We focus on the most complex trials, the studies where experience, judgement, and rigorous operational accountability make the biggest difference. We partner with small to midsize biotech companies to move promising therapies through early phase development, so they reach the patients sooner.