Guest Services Representative - Winter 26-27
Core
Interact with guests at a ski resort to ensure a memorable experience, covering base area, on-mountain, and parking lots.
Role type
Guest Services Representative (Seasonal)
Builds
Guest experience and operational support for ski resort visitors
Domain
Hospitality / Ski Resort
Deliverable
product features
Required skills
Guest interaction, information provision, area setup/maintenance, equipment handling, survey administration, physical stamina, fast-paced environment management
Preferred skills
Guest service industry knowledge, ski resort industry knowledge, computer skills, professional appearance
Technologies
Basic computer systems
Responsibilities
Greet guests and answer questions, maintain work areas, assist in outdoor upkeep, manage parking lot counts, collect and store ski/snowboard equipment, conduct market research surveys
Seniority
Entry-level, seasonal