Front Office Welcomer (Porter)
Core
Provide initial welcome and farewell to guests while assisting with luggage and vehicle services at a luxury hotel.
Role type
Front Office Welcomer (Porter)
Builds
Guest arrival/departure experience, vehicle parking/retrieval, luggage handling
Domain
Hospitality / Luxury Hotel
Deliverable
product features
Required skills
Driver's licence, communication, interpersonal skills, rapport building, calmness under pressure, versatility, initiative
Responsibilities
Offer warm welcome and farewell to guests, attend to guest requests, park and retrieve guest vehicles, deliver and collect guest luggage, assist with directions and enquiries, ensure security for luggage and vehicles
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