IT Digital & Support Analyst
Core
Design and deliver digital solutions within the Microsoft ecosystem while providing reliable technical support across multiple company sites.
Role type
IT Digital & Support Analyst
Builds
Mobile-friendly apps, Power BI dashboards, and automated process improvements
Domain
Industrial manufacturing / IT infrastructure
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Microsoft Power Platform development, Microsoft 365 administration, SQL, API integrations, networking fundamentals, Active Directory / Azure AD management, ticketing systems
Preferred skills
ERP systems knowledge (SAP, Microsoft Dynamics), manufacturing environment experience, basic cybersecurity awareness, mobile app design
Technologies
Power Platform, Power BI, Microsoft 365, Azure AD, SQL, Active Directory
Responsibilities
Develop and maintain applications using Microsoft Power Platform, Create and manage Power BI dashboards and reports, Provide Level 1 & 2 support for end users, Troubleshoot hardware, software, and network issues, Support account administration in Active Directory / Azure AD, Deliver onsite IT support across various company plants
Seniority
Mid-level, hands-on IC