Lounge Host
Core
Serving food and beverages to lounge guests, managing buffet replenishment, and handling passenger queries in an airline lounge.
Role type
Lounge Host
Builds
Food and beverage service for airline lounge guests
Domain
Hospitality / Airline Lounge
Deliverable
product features
Required skills
Food and beverage service, buffet management, customer service, allergen knowledge, table setting, cutlery polishing, passenger query handling, team liaison, English communication
Preferred skills
Hospitality experience, attention to detail, ability to work under pressure, flexibility for 7-day schedule
Technologies
N/A
Responsibilities
Record guest food requests, serve food and beverages, clear and set up dining tables, maintain and replenish buffet, polish cutlery and glassware, explain menu items and allergens, attend to passenger complaints, liaise with bar and culinary teams, assist cleaning team in back-of-house areas
Seniority
Individual Contributor