Care Advice Line RN I
Core
Provide on-demand telephone-based care management and triage services to patients via a 24/7 Nurse Advice Line to reduce unnecessary clinic and emergency department visits.
Role type
Staff Nurse (Telephone Triage)
Builds
Patient care plans, referrals, and care coordination across the healthcare delivery system
Domain
Healthcare / Population Health
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Adult primary care nursing, pediatric nursing, telephone triage, care coordination, EMR data entry, HIPAA compliance, online medical research
Preferred skills
BSN degree, compact resident RN status, non-compact state licensure
Technologies
Privia web-based medical record system, EMRs, health portals
Responsibilities
Handle inbound patient calls for symptom assessment and triage; conduct outbound communications for follow-up and care coordination; consult with internal and external team members to implement care plans; assist in finding providers and community resources; record and maintain accurate patient data in EMRs; research medical information to support triage decisions.
Seniority
Individual Contributor (1+ years experience)