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Technical Relationship Project Manager

Philadelphia, PA, us💼 Full-time🗓 2026-07-28 → 2026-09-26

Core

Senior Technical Relationship Manager leading a team to serve as a strategic interface between departments and IT, managing service catalogs, low-code/no-code platforms, and solution governance.

Role type

Senior IC Technical Relationship Manager (IT Service Delivery & Advisory)

Builds

Service catalog, low-code/no-code solutions, workflow automations, dashboards, and enterprise technology strategies

Domain

IT Service Management, Low-Code/No-Code, Enterprise Technology Governance

Deliverable

production ML models | product features | dashboards & analysis | client delivery | infrastructure

Required skills

IT service delivery, business relationship management, service catalog management, low-code/no-code platforms, technology governance, solution strategy, stakeholder management, process improvement, data sensitivity assessment, executive communication

Preferred skills

IT business relationship management, technology consulting

Technologies

Quickbase, Microsoft Power Platform, Power Apps, Power Automate, Power BI, Power Pages, Copilot Studio, Salesforce, Microsoft Dynamics 365, Creatio, Airtable Enterprise, SmartSuite, Retool, Appian, Mendix, OutSystems, ServiceNow

Responsibilities

Lead the Technical Business Relationship Management and Department Solutions Team; Serve as the senior relationship lead for assigned departments; Own the OIT service catalog and service directory advisory; Evaluate department requests against approved platforms and governance processes; Coordinate with cross-functional teams for complex escalations; Track department engagement and service effectiveness metrics.

Seniority

Senior, hands-on IC with team leadership

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