Technical Relationship Project Manager
Core
Senior Technical Relationship Manager leading a team to serve as a strategic interface between departments and IT, managing service catalogs, low-code/no-code platforms, and solution governance.
Role type
Senior IC Technical Relationship Manager (IT Service Delivery & Advisory)
Builds
Service catalog, low-code/no-code solutions, workflow automations, dashboards, and enterprise technology strategies
Domain
IT Service Management, Low-Code/No-Code, Enterprise Technology Governance
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
IT service delivery, business relationship management, service catalog management, low-code/no-code platforms, technology governance, solution strategy, stakeholder management, process improvement, data sensitivity assessment, executive communication
Preferred skills
IT business relationship management, technology consulting
Technologies
Quickbase, Microsoft Power Platform, Power Apps, Power Automate, Power BI, Power Pages, Copilot Studio, Salesforce, Microsoft Dynamics 365, Creatio, Airtable Enterprise, SmartSuite, Retool, Appian, Mendix, OutSystems, ServiceNow
Responsibilities
Lead the Technical Business Relationship Management and Department Solutions Team; Serve as the senior relationship lead for assigned departments; Own the OIT service catalog and service directory advisory; Evaluate department requests against approved platforms and governance processes; Coordinate with cross-functional teams for complex escalations; Track department engagement and service effectiveness metrics.
Seniority
Senior, hands-on IC with team leadership