Sales Support Specialist
Core
Coordinate laboratory operational activities, execute testing procedures, and support sales/client operations for SGS testing services.
Role type
Senior IC laboratory operations specialist with sales support focus
Builds
Test results, client service delivery, and operational efficiency for SGS clients
Domain
Industrial testing and certification (ISO 17025)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Laboratory equipment operation, sample preparation, test method execution, data analysis, inventory management, client communication, ISO 17025 compliance, Microsoft Office Suite
Preferred skills
Business development, client relationship building, technical training
Technologies
Microsoft Office Suite (Outlook, Excel, Word)
Responsibilities
Coordinate execution of SGS testing and sample processing, perform analysis of test results, maintain tracking spreadsheets and job folders, support Sales and Operations departments, communicate with clients regarding performance issues, assist in calibration and ISO 17025 activities, prepare and test specimens, manage laboratory inventory
Seniority
Mid-level, hands-on IC