Housekeeping Executive
Core
Lead the housekeeping department to ensure seamless coordination with hotel operations, maintain high guest service standards, and drive team productivity and morale.
Role type
Senior Housekeeping Executive (Department Head)
Builds
Housekeeping operations and guest room standards for a hotel
Domain
Hospitality / Hotel Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Staff training and development, team motivation, safety compliance enforcement, KPI monitoring, cross-departmental coordination, guest issue resolution
Preferred skills
Warm and caring personality, anticipatory service mindset, excellent organizational skills, time management
Technologies
N/A
Responsibilities
Coordinate with all hotel departments to ensure maximum cooperation and productivity; Train and coach employees on safety provisions and maintain training records; Motivate staff to promote teamwork and smooth department functioning; Conduct briefings for Housekeeping Attendants; Resolve customer queries and issues to ensure satisfaction; Guide the Executive Housekeeper on employee KPIs and ensure measurement; Ensure adherence to company and hotel policies by all departmental employees
Seniority
Senior, hands-on IC with management responsibilities