Responsable SAV LOGEMENTS - F/H
Core
Manage after-sales service (SAV) for residential real estate, handling claims, disputes, and handover of common areas to property syndicates.
Role type
Senior After-Sales Service Manager (Residential Real Estate)
Builds
After-sales service processes, claim resolutions, and dispute management for new residential developments.
Domain
Real Estate Development / Residential Property Management
Deliverable
client delivery
Required skills
Claims management, dispute resolution, stakeholder coordination, legal knowledge of construction rights, technical construction knowledge, reporting, contract compliance
Preferred skills
Experience with property syndicates, negotiation, relationship management
Responsibilities
Assist operational leadership in handing over common areas to property syndicates, plan and manage claims and reservations from buyers, coordinate meetings between buyers and design teams, monitor execution and follow up on actions, provide after-sales service indicators for certifications, represent the client in insurance expert meetings and legal proceedings, collaborate with lawyers during judicial expertises, plan after-sales actions and report weekly to technical direction
Seniority
Senior, hands-on IC
