ALTERNANCE - Assistant Responsable Relations Clients - F/H
Core
Assist the Client Services team in delivering client satisfaction by supporting program deliveries, managing client requests, and coordinating internal communications.
Role type
Junior Client Relations Assistant (Internship/Alternance)
Builds
Client service programs and satisfaction initiatives
Domain
Real Estate / Property Management
Deliverable
client delivery
Required skills
Client relationship management, email and phone communication, request tracking, reporting preparation, inventory management, office software proficiency
Preferred skills
Prior internship or alternance experience in client relations or after-sales service, preferably in real estate
Responsibilities
Accompany clients throughout their journey, support program delivery logistics, manage client requests via phone and email, prepare internal reports on client issues and resolution rates, manage client gift inventory
Seniority
Junior, Internship/Alternance