Air Export Agent
Core
Manage the end-to-end air export process, ensuring timely freight movement, accurate data entry, and customer service for international shipments.
Role type
Air Export Agent
Builds
International air freight shipments
Domain
Logistics / Air Freight
Deliverable
product features
Required skills
Air export process management, Data entry, Tracking and reporting, Client communication, Supplier relationship management, Regulatory compliance, Operational efficiency analysis, Billing management, KPI monitoring, Overseas communication
Preferred skills
Hazardous Materials certification, Market and product knowledge
Technologies
Operational systems, Excel, Word
Responsibilities
Ensure smooth and timely freight process flow, Track and trace Air Export files, Communicate arrival notices to customers, Interact with customers to arrange international shipments, Maintain relationships with airline carriers and trucking companies, Ensure compliance with government regulations, Update customer standard operating procedures, Meet KPI standards, Respond to internal and external emails and requests