Solution Consultant - Tieto Banktech (m/f/d)
Core
Act as a Level 2 support and escalation point for global banks, analyzing defects, incidents, and change requests for Global Payment and Cash Management products.
Role type
Senior techno-functional Solution Consultant (Application Support)
Builds
Global Payment and Cash Management solutions for corporate customers
Domain
Financial Services / Banking / Payments
Deliverable
client delivery
Required skills
Global Payments, Cash Management, Core Banking, Java (Core, Spring MVC, Spring Boot), RESTful Web Services, Oracle, IBM MQ, WebSphere Application Server, Jira, ServiceNow
Preferred skills
AWS, GCP, DB2/SQL, Maven, Jenkins, ITIL certification, Application Production Support experience
Technologies
Java, Spring MVC, Spring Boot, Angular, RESTful Web Services, Oracle, IBM MQ, WebSphere, JBoss, AWS, GCP, DB2, Jira, ServiceNow, Maven, Jenkins
Responsibilities
Analyze reported defects, incidents, and requests for changes from global banks; perform root cause analysis and preventive action; configure health dashboards and monitoring for SaaS customers; provide functional/technical solutions during bridge calls; ensure workarounds for major incidents.
Seniority
Senior, hands-on IC