Coordinator Rider Compliance
Core
Monitor and report on Fleet Partner Rider activity, conduct on-ground audits, and execute anti-fraud controls to ensure operational compliance.
Role type
Operational compliance coordinator (fraud detection)
Builds
Platform policies and standard operating procedures for fleet partners
Domain
Food delivery technology
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
On-ground audit execution, fraud case documentation, data gathering, policy communication, incident reporting, cross-functional collaboration
Preferred skills
Food/grocery tech industry experience, Google Suite proficiency, public speaking, people management
Technologies
Google Suite (GDoc, GSheet, GSlides, GForms)
Responsibilities
Monitor and report on Fleet Partner Rider activity, conduct regular on-ground site visit audits, act as a point of contact for compliance queries, maintain accurate records of compliance incidents, provide regular updates to supervisors, assist in special compliance projects
Seniority
Mid-level, hands-on IC