Specialista di Store
Core
Manage a retail department's commercial, administrative, and customer service operations to ensure optimal shopping experience.
Role type
Retail Department Specialist
Builds
Retail department operations for HoReCa clients
Domain
Retail / Wholesale (HoReCa)
Deliverable
product features
Required skills
customer relationship management, merchandising and stock replenishment, order management, return processing, sales techniques, KPI tracking
Preferred skills
knowledge of METRO Italy product assortment, digital tools proficiency
Technologies
digital work tools
Responsibilities
build effective customer relationships and propose product purchases, replenish and position merchandise on counters, update customers on promotions and handle requests/issues
Seniority
Entry-level to Mid-level
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