Solution Engineer
Core
Bridging the gap between technology and user experience by building AI-powered workspaces that embed AI into organizational processes.
Role type
Solution Engineer (AI/Enterprise Software)
Builds
AI workspaces (Maira) for teams to leverage AI in daily operations
Domain
AI / Enterprise Software / Knowledge Management
Deliverable
product features
Required skills
API and Web application fundamentals, customer problem identification, technical solution design, cross-functional collaboration, technical documentation, multilingual communication (Japanese business level N2+)
Preferred skills
Cloud services and SaaS knowledge, data analysis, AI technology interest, technical presentation and demo experience
Technologies
APIs, Web applications, AI workspaces
Responsibilities
Identify customer challenges and propose/build solutions with the development team, participate in customer meetings to explain product technology, provide onboarding support and customization for customers, share technical feedback from customers to improve the product, create and update technical documentation
Seniority
Mid-level, hands-on IC
