Returns & Claims Clerk - Quebec
Core
Investigate and resolve shipment discrepancies, process customer credits, and act as a liaison between warehouses, carriers, and internal departments.
Role type
Returns & Claims Clerk
Builds
Accurate claims records and operational reports
Domain
Logistics and Supply Chain
Deliverable
dashboards & analysis
Required skills
Data entry, Microsoft Office Suite, ERP systems, English (fluent), investigating discrepancies, processing credits, cross-functional communication
Responsibilities
Investigate and document order discrepancies, process transportation-related claims and credits, maintain accurate claims records, prepare related reports, communicate with partners and internal teams
Seniority
Entry-level to Junior