Department Supervisor - Southridge Mall
Core
Support sales and profit goals by executing plans to deliver the best customer experience in the department and overall store.
Role type
Department Supervisor (Retail)
Builds
Customer-facing retail operations, visual merchandising, and sales execution for H&M stores.
Domain
Retail / Fashion
Deliverable
product features
Required skills
Customer service, sales promotion, visual merchandising, team leadership, operational routines, fashion trend awareness, data analysis, store management
Preferred skills
Ambition, communication, problem-solving, performance orientation
Technologies
Instore Care App, Click & Collect, Smart Store, Hello Member App
Responsibilities
Ensure visual and commercial curation according to global guidelines; manage customer interactions and promote products; oversee fitting room and checkout routines; maintain clean sales floor and back-of-house areas; manage stock levels and allocation; handle store opening and closing; train and develop store team members.
Seniority
Individual Contributor, supervisory level