Bilingual Area Manager (Restaurant Operations)- LA&C
Core
Provide leadership, business insight, and operational support to assigned franchisees to achieve company and operations objectives, acting as the primary business consultant and relationship owner.
Role type
Senior Area Manager (Franchise Operations)
Builds
Sustainable growth and strong operational performance across assigned markets
Domain
Quick Service Restaurant (QSR) Franchising
Deliverable
client delivery
Required skills
Franchise system experience, multi-unit restaurant operations management, financial analysis (P&L drivers, FP&A), data analysis and reporting, business consulting, relationship building, cross-functional partnership, operational standards compliance, strategic planning
Preferred skills
Experience with Smartsheet, AI-enabled platforms, data management tools, SQL, digital tools for productivity
Technologies
Microsoft Excel, PowerPoint, Smartsheet, SQL
Responsibilities
Analyze franchisee and market performance to identify trends, risks, and opportunities; diagnose business challenges and guide execution of action plans; lead recurring business routines including monthly performance reviews and KPI discussions; coach franchisees on operational standards, menu compliance, and food safety; partner cross-functionally with Marketing, Training, and Supply Chain to resolve issues and support growth; support development efforts including remodels and new openings.
Seniority
Senior, hands-on IC with strategic advisory responsibilities
