Consultant(e) Assistant(e) Support PLM (H/F)
Core
Provide functional and technical support to users for business systems, technical software (CATIA), and equipment in mechanical, electronic, and IT environments.
Role type
Support Consultant (PLM/IT)
Builds
Support services for industrial clients using PLM and MES solutions
Domain
Industrial engineering, Product Lifecycle Management (PLM), Manufacturing Execution Systems (MES)
Deliverable
client delivery
Required skills
CATIA, CAD/CAM tools, ERP/PLM systems, incident diagnosis, user support, technical documentation
Preferred skills
Mechanical engineering, Electronic engineering, Industrial IT
Technologies
CATIA, ERP, PLM, MES
Responsibilities
Handle user requests via hotline, email, or ticketing; Diagnose and resolve incidents related to business tools and technical software; Support business IT systems; Provide technical expertise on mechanical and electronic issues; Document incidents and update knowledge bases; Collaborate with IT and technical teams
Seniority
Junior to Mid-level, hands-on IC