Sr Staff CQE- AI Customers
Core
Address customer quality-related inquiries, manage quality reviews, and drive end-to-end corrective actions for semiconductor components.
Role type
Senior Staff Customer Quality Engineer (CQE)
Builds
Quality improvement plans and corrective/preventive actions for automotive, industrial, infrastructure, and IoT customers.
Domain
Semiconductor manufacturing and testing (IC, PCBA, SMT)
Deliverable
client delivery
Required skills
8D methodology, FA report interpretation, ATE/bench test data analysis, RMA strategy execution, cross-functional project management, root cause analysis, containment planning
Preferred skills
SMT line working experience, understanding of U.S. and Taiwan customer expectations
Technologies
8D reports, FA reports, ATE/bench test data
Responsibilities
Address customer quality inquiries and data requests, conduct quality review meetings to improve scorecard ratings, coordinate with global teams for FA/8D requirements and root cause analysis, support customer audit requirements, define and execute RMA strategies
Seniority
Senior Staff, hands-on IC