Teamlead Quality Management mit Schwerpunkt Kfz-Mechatronik (d/m/w)
Core
Leading a team of 10-15 automotive mechatronics specialists to manage quality and complaint handling for used car sales.
Role type
Senior Team Lead, Quality Management (Automotive)
Builds
Operational quality processes and complaint resolution workflows for an online used car marketplace.
Domain
Automotive retail / Used car sales / Customer Service
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership, KPI management, process improvement, cost estimation validation, vehicle diagnostics knowledge, stakeholder management
Preferred skills
Automotive master qualification, recruitment and onboarding, data analysis
Technologies
Google Workspace
Responsibilities
Lead and coach a team of 10-15 mechatronics specialists, optimize complaint handling processes and turnaround times, validate cost estimates with partner workshops, serve as central interface for internal and external stakeholders, participate in hiring and onboarding.
Seniority
Senior, hands-on IC with team leadership
