TechOps, AI Operations & Automation Specialist
Core
Design, build, and support AI-powered automation and chatbots to streamline internal workflows and improve operational reliability.
Role type
Mid-level IC automation engineering specialist
Builds
Internal workflow automations, chatbots, and system integrations
Domain
Enterprise operations, AI/LLM integration, platform engineering
Deliverable
production ML models | product features | infrastructure
Required skills
Python scripting, GitLab CI/CD, incident management, root cause analysis, observability tooling, chatbot framework development, pattern recognition
Preferred skills
n8n or Workato workflow platforms, Atlassian Forge, Dynamics 365, serverless integration frameworks
Technologies
Python, GitLab, Elasticsearch, Kibana, Datadog, Claude, ChatGPT, Slack-Bolt, n8n, Workato, Atlassian Forge, Dynamics 365
Responsibilities
Develop automation for internal workflows using AI/LLM platforms and integration frameworks; Maintain troubleshoot automation code, repositories, merge requests, and CI/CD pipelines; Assessment, investigate, and resolve incidents affecting automations and related services; Use observability platforms to monitor automation health, investigate failures, and identify root causes; Maintain SOPs, runbooks, and operational documentation for automation support and incident handling; Identify opportunities to improve workflows, reduce manual effort, and strengthen operational reliability through code and automation
Seniority
Mid-level, hands-on IC
