Department Manager
Core
Overseeing Sample Receipt, Registration, Preparation, Subcontract Testing, and Internal Supply Chain departments to ensure timely sample dispatch and testing compliance.
Role type
Department Manager (Operations & Quality)
Builds
End-to-end sample flow and testing services for global clients
Domain
Life Sciences / Food Chemistry / Laboratory Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Team management, KPI definition and monitoring, Root cause analysis (RCCA), Value stream mapping, Logistics management, Quality system compliance (ISO17025), Risk assessment, 5S standards, Cost management, Stakeholder communication
Preferred skills
Science or Business Degree, IOSH Qualification, MS Excel, Export/Logistics experience, Project management
Technologies
MS Excel, ISO17025, Laboratory Quality Manual
Responsibilities
Manage daily sample operations and registration; Maintain performance levels and KPIs; Lead root cause investigations for non-conforming work; Manage partner testing laboratories and storage locations; Ensure compliance with Health & Safety and quality policies; Monitor costs and quotations for subcontracted testing.
Seniority
Manager, hands-on leadership
