GSA - Food and Beverage
Core
Front-of-house service associate delivering guest dining experiences, managing orders, and maintaining service standards in hotel food and beverage operations.
Role type
Guest Service Associate (F&B)
Builds
Guest dining experiences and operational service delivery
Domain
Hospitality / Food and Beverage
Deliverable
product features
Required skills
Guest greeting and seating, Menu presentation and order taking, Table setup and cleanliness maintenance, Menu knowledge and recommendations, Kitchen and bar coordination, Guest complaint handling, Hygiene and safety compliance, Cash handling and billing, Event setup support, Station organization
Preferred skills
Restaurant management software proficiency, Multilingual communication, Food safety certification
Technologies
POS systems
Responsibilities
Greet and seat guests, Present menus and take orders, Maintain table setup and cleanliness, Coordinate with kitchen and bar staff, Handle guest inquiries and complaints, Assist with billing and payment processing, Support banquet and event setup
Seniority
Entry-level to Junior