Field Service Engineer II
Core
Install, maintain, and troubleshoot Multi-Beam Mask Writers in customer semiconductor fabrication environments.
Role type
Field Service Engineer
Builds
Operational uptime and reliability of Multi-Beam Mask Writer fleet for semiconductor customers
Domain
Semiconductor manufacturing equipment / Nanofabrication
Deliverable
physical/clinical work
Required skills
technical troubleshooting, problem-solving, decision-making, customer relationship management, installation procedures, preventive maintenance, cleanroom operations
Preferred skills
eBeam Sources knowledge, Magnetic Optics knowledge, digital electronics, schematics, HV power supply systems, Ultra-High Vacuum equipment, Linux/UNIX, Block-runner Commands, Customer Support
Technologies
Multi-Beam Mask Writers, Linux/UNIX, Block-runner Commands
Responsibilities
Perform installation and annual preventive maintenance on Multi-Beam Mask Writers; diagnose and resolve technical issues in customer environments; communicate status updates to leadership; attend daily fab-related customer meetings; maintain relationships with local Tool Owners and stakeholders.
Seniority
Mid-level, hands-on IC