Field Service Technician
Core
On-site troubleshooting, service, repairs, calibration, and training for analytical instruments.
Role type
Field Service Technician
Builds
Preventative maintenance, calibration, installation, and repairs for Anton Paar product lines
Domain
Analytical instruments / Industrial instrumentation
Deliverable
physical/clinical work
Required skills
troubleshooting, repairing, maintaining complex analytical instruments, working with electronic schematics, using test equipment and tools, factory calibrations (ISO 17025), on-site training delivery, CRM data logging, cost estimation
Preferred skills
experience in analytical instruments field, technical degree in Electronics, Mechanics, Chemistry, or Physics, engineering degree
Technologies
electronic schematics, test equipment, tools
Responsibilities
Provide on-site troubleshooting, service, and repairs; Perform factory calibrations; Provide on-site training to customers; Evaluate malfunctioning instruments and prepare repair cost estimates; Log support tickets and service orders in CRM; Forward sales opportunities for instrument replacements; Maintain personal warehouse/stock
Seniority
Individual Contributor, requires little to no supervision