Freelance Interview Host - Polish, Thai and Asian languages (Remote)
Core
Remote interview host facilitating and troubleshooting online qualitative research interviews for market research studies.
Role type
Freelance Interview Host (Technical Support)
Builds
Remote qualitative research interviews
Domain
Market Research / Healthcare / Life Sciences
Deliverable
client delivery
Required skills
Polish, Thai, Asian languages, Windows and Apple OS proficiency, browser troubleshooting, customer service experience
Preferred skills
Qualitative online platform support experience, call centre experience
Technologies
Windows, Apple OS, Safari, Microsoft Edge, Chrome, Firefox, Android, iOS
Responsibilities
Troubleshoot technical platform issues for users, Prepare respondents for scheduled interviews, Facilitate start of interviews, Support moderator and interpreter trainings, Triage and communicate issues to Product Owner and Engineering, Document technical issues and resolutions
Seniority
Freelance / Contract
