Dispatcher
Core
Deploy and route 50+ field inspectors daily for construction inspection and testing projects across NYC.
Role type
Operations Dispatcher
Builds
Daily deployment schedules and work order assignments for field inspection teams
Domain
Construction inspection and testing
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
MS Office proficiency, knowledge of NYC and the 5 boroughs, ability to handle multiple tasks concurrently, prioritization, exceptional organizational skills
Preferred skills
Experience in inspection scheduling, self-motivation, energetic, responsible, proactive, problem solver
Technologies
MS Office, phone, email
Responsibilities
Conduct deployment and routing of field inspectors, ensure compliance of work instructions, provide customer service and accurate job status updates, dispatch work orders via phone and email, monitor inspectors and handle paperwork, enter correct information into the system
Seniority
Individual Contributor