Counter Salesperson
Core
Provide sales support to walk-in customers at Profit Centre counters, maintaining the sales area, processing orders, and driving sales growth through merchandising and product recommendations.
Role type
Counter Salesperson
Builds
Sales orders and customer service interactions for plumbing, HVAC, waterworks, and industrial products
Domain
Wholesale distribution (construction industry)
Deliverable
product features
Required skills
Customer service, order processing, product research, merchandising, inventory management, return/warranty processing, complaint resolution, software operation, material handling equipment operation
Preferred skills
College/University degree, experience in fast-paced environments, intermediate math skills, ability to work independently and in teams
Responsibilities
Assist customers purchasing materials, research products and provide recommendations, drive sales growth via counter merchandising and lead generation, enter/pick/pack sales orders, maintain and clean counter area, inform buyers of low stock levels, follow up on backorders with vendors, process returns and warranty claims, resolve customer concerns and complaints
Seniority
Entry to Mid-level, hands-on IC