Customer Success (Senior) Analyst

Seoul, 11, kr💼 Full-time🗓 2026-07-10 → 2026-09-25

Core

Enable client business objectives and financial growth by delivering high-quality analytics, actionable insights, and client engagement through consumer, market, and retail measurement data analysis.

Role type

Senior Customer Success Analyst (Market Research)

Builds

Client deliverables including datasets, reports, dashboards, and data-driven presentations

Domain

Consumer intelligence, market research, retail measurement

Deliverable

dashboards & analysis

Required skills

Data analysis, report creation, client relationship management, presentation delivery, MS Office proficiency, structured data handling

Preferred skills

Market research industry experience, consumer packaged goods interest

Technologies

MS Office (Excel, PowerPoint)

Responsibilities

Ensure quality of client deliverables and service stability; Analyze multiple data sources to generate business insights; Create impactful reports and dashboards; Manage client relationships and deliver presentations; Drive process enhancement initiatives

Seniority

Junior to Mid-level (0-2 years experience)

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About NielsenIQ

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help retailers around the world understand what’s happening now, what’s happening next, and how to best act on this knowled