Internship - Knowledge Management Connectivity (F/MX)
Core
Manage, optimize, and standardize documentation and knowledge assets for the global distribution ecosystem and partner teams.
Role type
Intern, Knowledge Management & Content Coordination
Builds
Centralized documentation structures, FAQs, how-to guides, and process improvement proposals for global partners.
Domain
Hospitality industry / Knowledge Management / Content Operations
Deliverable
dashboards & analysis
Required skills
Content creation, documentation standardization, process analysis, project coordination, quality assurance, collaborative tool usage, Agile/Scrum basics, data analysis (Excel), presentation skills (PowerPoint)
Preferred skills
MBA in Knowledge Management/IT/Digital, proactivity, analytical mindset, multilingual communication
Technologies
Jira, Miro, Microsoft Teams, Confluence, Microsoft Excel, Microsoft PowerPoint
Responsibilities
Inventory and centralize existing documentation, standardize formats and information access, contribute to content creation (FAQs, guides), attend Agile ceremonies, analyze existing procedures and propose improvements, structure management tools
Seniority
Intern