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Business Navigation Leader, IKEA Damansara

Petaling Jaya, Selangor, my💼 Full-time🗓 2026-07-07 → 2026-09-26

Core

Provide store steering team with information, analysis, and expert insight to support, challenge, and steer the store towards growth, optimal performance, and sustained long-term profitability.

Role type

Senior Business Navigation Leader (Retail Operations)

Builds

Store performance dashboards, productivity metrics, and financial plans for IKEA stores

Domain

Retail / Home Furnishing / Financial Analysis

Deliverable

dashboards & analysis

Required skills

Retail market experience, data analysis, financial process understanding, reporting tools (Power BI, Excel), resource planning, forecasting, cost management

Preferred skills

Experience developing new ways of working, implementing efficiency solutions, omnichannel performance measurement

Technologies

Power BI, Excel

Responsibilities

Provide analysis and expert insight to steer store performance; Manage store profit & loss, cost development, and gross margin; Conduct forecasting and monitoring of working hours and staff costs; Develop short-, mid-, and long-term resource planning; Evaluate retail performance with a customer focus; Coordinate financial business planning and budgeting; Drive commercial sales navigation on the sales floor.

Seniority

Senior, hands-on IC

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