Technical Customer Support (m/f/d) for Rheometers and Viscometers - Northeast Region
Core
Provide technical support, remote diagnostics, and on-site training for customers using rheometers and viscometers, including performing viscosity and deformation measurements and interpreting results.
Role type
Technical Customer Support Engineer (Field Service)
Builds
Measurement reports and customer training sessions
Domain
Industrial instrumentation (Rheology/Viscometry)
Deliverable
client delivery | physical/clinical work
Required skills
Rheology and viscosity measurement expertise, operation of rheometers and viscometers, interpretation of measurement data, laboratory equipment software proficiency, independent planning of client meetings and training
Preferred skills
Background in materials science, polymer science, chemical engineering, or physics
Technologies
Laboratory equipment software, common computer programs
Responsibilities
Perform on-site measurements (viscosity, deformation behavior) and prepare reports, conduct equipment commissioning and training sessions at customer sites, provide remote diagnostics and technical support via phone/email, interpret measurement results for customers
Seniority
Mid-level, hands-on IC