Outlet Supervisor
Core
Supervise restaurant and room service operations, manage staff training and performance, and ensure high-quality guest service and food safety compliance at a luxury hotel.
Role type
Outlet Supervisor (Food & Beverage)
Builds
Restaurant service operations, room service delivery, and guest dining experiences
Domain
Hospitality / Food & Beverage
Deliverable
product features
Required skills
Staff training and supervision, inventory management, food safety compliance (HACCP, FIFO), guest relations, budget control, shift management, equipment maintenance
Preferred skills
Opera PMS software proficiency, Microsoft Windows programs, knowledge of beverage lists
Responsibilities
Train and guide subordinate employees, inspect warehouse products and kitchen cleanliness, monitor work progress and conduct training, assist in developing Food and Catering services, control operational costs within budget, ensure compliance with health and safety regulations, manage shift handovers and cash receipts, resolve guest issues, maintain equipment and work environment standards
Seniority
Individual Contributor, supervisory level